Keeping customers informed is an important part of any business. You want to let them know about any changes, new products or services or important awards you’ve won. But how do you do that?
There is social media, of course. Many people turn to Facebook or Twitter to stay informed. But what if you want something more personal?
You could call each customer individually, but that could take all day – or all week, depending on the size of your business. A much simpler way is to use PostCalls to personalize your message quickly and efficiently.
In most companies you’ll see listings of the leaders – the president, vice presidents, board of directors. But in most of those successful companies there are the unsung heroes that make the job of those leaders possible – administrative professionals.
This is Administrative Professionals Week, and Wednesday is Administrative Professionals Day.
If you’ve ever had cause to stand next to a busy highway with cars and large trucks rocketing by, you know it’s a dangerous place that can quickly get you in trouble. The information super highway moves even faster and can present very real dangers as well.
Here are a few of the dangers to watch out for and ways to avoid being harmed by them.
Benjamin Franklin famously said that “in this world nothing can be said to be certain, except death and taxes.” For some people every April, the two can seem almost inseparable.
Part of the problem for many people is a lack of preparation and planning throughout the year. That leaves them scrambling at the last minute to find records and receipts to squeeze the most out of their returns.
Thinking ahead and creating new habits can take much of the frenzy, and even a bit of the pain, out of the annual tax chore. Here are six tips to start now to be ready for next April.
No one likes mosquitoes buzzing them but Americans have even more reason to not want them around this year – the Zika virus.
Until a few years ago, Zika had little impact on the world. But then it began spreading in South American and the Caribbean. Last year it made its appearance in the United States, with most cases in south Florida and Texas.
As a leader, you may find yourself in a situation where you have to manage people during an emergency. Whether it is a tornado or other natural disaster, hazardous material contamination, an active shooter or a medical emergency, your employees and staff will automatically look to you to get them through it. But how do you do that? Here are seven emergency management tips:
This year’s tornado season has started off as one of the deadliest in at least a decade. That means early warning systems and taking proper precautions are increasingly important.
A tornado, or twister, forms when warm, moist air from the Gulf of Mexico collides with cool, dry air from Canada. For southern states, that’s most likely to occur in the spring, while summer is the more prevalent time further north. This weather condition spawns about 1,000 tornadoes a year in the United States.
What makes a great leader? Leadership guru John C. Maxwell lists 21 qualities. Forbes magazine presents 22. Other writers list 10, or even boil it down to five essential qualities.
Like beauty, what makes a great leader is often in the eye of the beholder.
One unique character study on leadership can be found in the Old Testament book of Nehemiah.
Many companies focus on giving their customers the best service and products, but the key to providing the best is having great employees. The key to creating great employees is making sure they are trained to do their jobs and do them well.
Whether you’re hiring employees for a Fortune 500 company or gathering volunteers for a church event, training is vital to make everything work smoothly. Training requires an investment of time, effort and even money, but the long-term rewards make it worthwhile.
Here are six reasons to spend time to train employees properly:
Whether dealing with a natural disaster, a potential shooter, hazardous materials or a medical condition, time is of the essence and reactions will need to be fast and accurate. Here are six steps to make sure emergencies are handled properly
There is something fresh and exciting about the first day of spring, pushing even those with gloomy dispositions toward optimism.
This year, spring arrived at 6:29 a.m. (Eastern Time) on March 20. That is the time the vernal equinox occurred – when the sun crossed the imaginary plane of the equator. It marks the day when nighttime and daylight are virtually the same length. After this, the number of daylight hours will continue to increase.
Everyone has experienced a moment when, in a time of discouragement, someone has said the right words or done the right thing to encourage them. It may have been a little thing but it meant a lot.
We all have a need for some encouragement. It fosters a positive attitude and inspires people to be their best. Encouragement often comes in simple forms.
Meetings are a bane for many office workers. While often necessary to move forward and to create a sense of team work, they can also rob people of productivity and cause a sense of discontentment.
So when it’s your turn to schedule a meeting, how do you make it productive and to the point?
Changing clocks to take better advantage of daylight hours is an idea that has been around for almost 100 years, but only a mandated national event in the United States for the past 50 years.
Daylight Saving Time begins on March 12, when we turn our clocks forward an hour (yes, it means “losing” an hour).
For most people in the United States, DST has been an annual rite of spring and fall. Although Benjamin Franklin sarcastically wrote about the concept...
That’s all we get each day. It is the great equalizer – the rich can’t buy any more, the elite don’t get an extra share, no apps exist that will extend the 1,440 minutes in a day.
The question, then, is how to make the best use of those precious hours. With the change to Daylight Saving Time looming on March 12 (when we “lose” an hour), now is a great opportunity to consider how to best manage your time.
It has long been known that the better employees are treated, the more loyal they will be, and the more loyal they are to a company or employer, the better they will do their jobs and serve their customers. Friday, March 3 is Employee Appreciation Day when employers get to show their employees a little extra love for the work they do.
It has been called the “most indispensable part of any organization.” It has been found to “outperform those without it by up to 202 percent.” In Stephen Covey’s The 7 Habits of Highly Effective People, it takes up the entire second half of the book. “It” is effective communication, and the results of encouraging it are astounding.
A friend of mine is a successful businessman, running an international company that he started from scratch. Before Fred became successful, though, he spent 10 years losing money going from one failed venture to the next. That’s the point where many people would have packed it in and gone to work for another businessman.
But not Fred.
“Quitting wasn’t an option for me,” Fred told me. “I had to learn to fail better every time...
On Presidents Day we celebrate the 45 men who have served in the nation’s highest office. Many performed spectacular deeds before taking office and many helped make the United States the great nation it is today. But there are sometimes interesting facts about the Presidents that are not widely known. Here are a few: